Privacy Policy

Last Updated: March 8, 2026

1. Introduction

Appliance Repair Services Kannapolis ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appliance repair services in Kannapolis, NC.

2. Information We Collect

We collect information that you provide directly to us, including: contact information such as name, phone number, and physical address; service information including details about your appliance repair needs, property information, and service history; payment information including billing address and payment method details processed securely through third-party payment processors; and communication records including phone calls and messages between you and our team.

3. Automatically Collected Information

When you visit our website, we may automatically collect your IP address and browser type, device information, pages visited and time spent on our site, and referring website information.

4. How We Use Your Information

We use the information we collect to provide, maintain, and improve our appliance repair services; schedule appointments and dispatch technicians; process payments and send invoices; communicate with you about services, appointments, and offers; respond to your inquiries and customer service requests; and comply with legal obligations.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with service providers who assist with payment processing, scheduling software, and business operations; when required by law or to protect our rights and safety; and in connection with a merger, sale, or acquisition of our business.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience. You can control cookie settings through your browser, but disabling cookies may limit website functionality.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, opt-out of marketing communications, and restrict how we process your information. To exercise these rights, please contact us at (980) 374-5670.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Appliance Repair Services Kannapolis
Phone: (980) 374-5670
Kannapolis, NC